Connectors

Reading intelligence dashboards

The overview, the sub-views, filters and time ranges, connector health, and what the cross-system join means.

Intelligence dashboards are your cross-system operations view, available through the Solutions Marketplace. This guide covers how to read them day to day.

Start with the overview

The overview leads with the headline numbers: active jobs, on-time performance today, fleet utilization, and revenue today, each with a day-over-day change. Read these first to get the shape of the operation, then drill into a sub-view for detail.

Move between the sub-views

Use the toolbar to switch between the views, each focused on one question:

  • Overview. Headline KPIs, alerts, and connector health.
  • Ops 360. On-time performance over time, an operator leaderboard, payer mix, and recurring standing orders.
  • Revenue. Revenue detail across the operation.
  • Utilization. How fully the fleet is being used.
  • Fleet. A map of synthetic assets with a status-colored roster beside it.
  • Dispatch. The active-trips queue, an alerts feed, and the fleet roster.
  • Battlestation. A single-screen board that puts map, trips, alerts, and roster together for a command-center view. Selecting an asset on the map highlights it across every panel.

Filters and time ranges

Most views let you filter by region and switch the time range, so you can narrow to one part of the operation or widen to a trend. Operations views also scope their columns to your role, so you see the detail your job needs and nothing extra.

Connector health

The overview includes a connector-health panel. Each connected source shows a status (connected, degraded, or down) and when it was last checked. If a number looks off, check here first: a degraded or down connector usually explains a gap.

What the cross-system join means

The value of intelligence dashboards is showing data that normally lives in separate tools in one place. An alert such as "expiring credentials on assets currently on shift" is a join of two different systems' data. When you see a cross-system signal, it is doing work that would otherwise take several tools and a spreadsheet.

See also