Platform / Nucleus

Platform (Nucleus) is the foundation the other products run on. It provides identity and access, tenant isolation, the connector catalog, audit logging, and usage visibility, plus the workspace shell that holds projects, agents, the editor, and the logs.

Identity and access

Every user signs in with their own account. Access is role-based: a role decides which parts of the platform a person can reach and which actions they can take.

• Sign-in. Email and password with optional multi-factor authentication, and single sign-on for organizations that use an identity provider.
• Roles. A named bundle of permissions assigned to each member. Roles map to least privilege, so a person gets what their job needs and nothing more. See Roles and access.
• Tenant scope. Your active organization is resolved on the server for every request, never chosen by the browser, so you only ever see your own tenant's data.

Multi-tenant isolation

Each organization is its own tenant: an isolated workspace with its own data, members, and settings.

The platform is designed to keep tenants apart even in joint arrangements, so two operators partnering on a contract can each keep their own data isolated.

The connector catalog

The connector catalog is a Platform feature, not a separate product. You add a connector the way you add a service: browse the catalog, enable the ones you need, configure each once, and go live.

• A connector wraps an external system's API as a set of typed operations, so the same actions look identical no matter which underlying system fulfills them.
• Live connectors disclose the read-only tools they expose to Agentic Studio; write actions are withheld from agent surfaces.
• Connectors are organized by category (dispatch and scheduling, billing and payments, fleet and vehicle management, identity providers) and tiered as live, coming soon, or future.

The full setup and operations flow lives in Integrations.

The workspace shell

Several surfaces live under Platform as the workspace shell. Each has its own guide.

• Projects. Group related chats under shared instructions and reference files. See Projects.
• Agents. The roster of agents the assistant can put to work, each with a role, a model, tools, and pinned connectors. Tenant admins can edit, duplicate, add, or disable agents. See Using chat.
• Skills. The catalog of reusable capabilities agents can run, browsable by department and pinnable to a project. See Skills.
• Editor. A rich-text drafting surface with AI assistance. See The editor.
• Audit log. An append-only record of who did what and when, scoped to your workspace. See Audit and usage.
• Usage. Turns, tokens, and estimated cost for your workspace, by day. See Audit and usage.

See also

• Agentic Studio, the conversational surface that runs on Platform.
• Integrations for the connector catalog in depth.
• Security for the public compliance posture.